Welcome to Crave Nuts. These Terms & Conditions govern your access to and use of our website, products, services, and content. By accessing, browsing, or placing an order through our website, you agree to be bound by these terms.
1. Acceptance of Terms
By using the Crave Nuts website, you confirm that you have read, understood and agreed to these Terms & Conditions, along with our Privacy Policy, Shipping Policy and Return & Refund Policy.
If you do not agree with any part of these terms, you should discontinue use of the website immediately.
2. Eligibility
You must be at least 18 years of age or using the website under the supervision of a parent or legal guardian.
By placing an order, you represent that all information provided by you is accurate, complete and current.
We reserve the right to discontinue any product at any time.
Product images are for illustration purposes only.
Natural products may vary in size, shape, colour and texture.
4. Pricing & Payments
All prices displayed on the website are in Indian Rupees (₹) unless otherwise specified.
Prices may change without prior notice.
Applicable taxes will be charged where required.
Payment must be completed before order processing.
Promotional pricing may be available for limited periods only.
Important: In the event of pricing errors, Crave Nuts reserves the right to cancel affected orders and issue a refund where applicable.
5. Orders & Order Acceptance
Submission of an order does not guarantee acceptance.
Crave Nuts reserves the right to:
Reject or cancel any order.
Limit quantities purchased.
Refuse service to any customer.
Cancel orders suspected of fraudulent activity.
6. Shipping & Delivery
Shipping timelines provided on the website are estimates and should not be considered guaranteed delivery commitments.
Delivery timelines may vary by location.
Courier delays may occur due to external factors.
Customers are responsible for providing accurate delivery information.
Additional charges may apply for remote locations.
7. Returns & Refunds
Returns, replacements and refunds are governed by our Return & Refund Policy.
Due to food safety and hygiene requirements, edible products may not be eligible for return except in approved circumstances outlined in our policy.
8. User Responsibilities
Users agree not to:
Provide false or misleading information.
Use the website for unlawful purposes.
Attempt unauthorized access to systems or data.
Disrupt website functionality or security.
Engage in fraudulent activities.
9. Intellectual Property Rights
All website content including logos, branding, product descriptions, images, graphics, text, designs and other materials are the intellectual property of Crave Nuts unless otherwise stated.
No content may be copied without permission.
Unauthorized use may result in legal action.
Brand assets remain the exclusive property of Crave Nuts.
10. Promotional Offers & Discounts
Promotional campaigns, coupon codes and discount offers may be subject to additional terms.
Offers cannot be combined unless specified.
Offers may be modified or withdrawn at any time.
Misuse of promotional codes may result in cancellation.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Crave Nuts shall not be liable for indirect, incidental, special, consequential or punitive damages arising from:
Website use or inability to use the website.
Delivery delays.
Third-party service interruptions.
Technical issues or website downtime.
Unauthorized access to user information.
12. Product Consumption Disclaimer
Customers are responsible for reviewing product ingredients before consumption.
Individuals with allergies, dietary restrictions or medical conditions should consult a healthcare professional before consuming products purchased from Crave Nuts.
13. Third-Party Services
The website may integrate third-party services including payment gateways, courier partners, analytics tools and external links.
Crave Nuts is not responsible for the policies, content or operations of third-party providers.
14. Force Majeure
Crave Nuts shall not be held responsible for delays or failures resulting from events beyond reasonable control including natural disasters, government actions, strikes, transportation disruptions, internet failures or public emergencies.
15. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Updated terms become effective immediately upon publication on this website.
16. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
