At Crave Nuts, every order is packed fresh and shipped with care to ensure premium quality products reach you safely and on time.
Shipping Charges
We offer FREE shipping on all prepaid orders above ₹999 across India.
For orders below ₹999, shipping charges are calculated automatically during checkout based on delivery location, package weight and courier availability.
Any promotional free shipping offer may be modified or withdrawn without prior notice.
Order Processing
Orders are usually processed within 24–48 business hours.
Orders placed on Sundays or public holidays are processed on the next working day.
Bulk, gifting and corporate orders may require additional processing time.
Orders are dispatched only after successful payment verification.
Estimated Delivery Timeline
Metro Cities
2–4 Business Days
Tier 2 & Tier 3 Cities
3–6 Business Days
Remote Locations
5–8 Business Days
Note: Delivery timelines are estimates and may vary during festivals, adverse weather conditions, courier delays, public holidays, strikes, natural disasters or other events beyond our control.
Tracking Information
Once your order has been dispatched, a tracking link and shipment details will be shared through email, SMS or WhatsApp where available.
Customers can track their orders directly using the courier tracking information provided.
Packaging Standards
Food-grade packaging materials.
Freshly packed products.
Tamper-evident seals.
Quality inspection before dispatch.
Secure outer packaging for transportation.
Careful handling to maintain freshness and product integrity.
Failed Delivery Attempts
Courier partners generally make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, customer unavailability, refusal to accept delivery or unreachable contact information, additional shipping charges may apply for re-dispatch.
Damaged, Missing or Incorrect Products
Customers must inspect packages immediately upon delivery.
Report issues within 24 hours of delivery.
Provide clear photographs of the package and products.
Retain original packaging for verification.
Claims submitted after the reporting period may not be accepted.
Serviceable Locations
Crave Nuts delivers to most locations across India through trusted courier partners. Delivery availability may vary depending on the serviceability of the destination postal code.
Important Information
Shipping charges are non-refundable once an order has been dispatched.
Delivery estimates are indicative and not guaranteed.
Customers are responsible for providing accurate shipping information.
Crave Nuts reserves the right to modify shipping policies without prior notice.
